Essra78
How Absorbent is this product ?
Disappointed
We are so disappointed with the changes you have made to your napkins. We have purchased them for over 10 years for our family and the changes you have made in them are OBVIOUS. They are now very rough, thin and extremely un-absorbent with a strange smell. I am sorry to say we won’t be buying these new napkins and will be switching to another brand because of it.
I do not recommend this product.
Bounty
The Bounty Team
02/27/21
We're sorry you're disappointed, Essra! We want our Bounty napkins to be tough enough to tackle the tough messes you choose us for, but also soft enough that you'll want to use them for your delicate clean-ups too. We wouldn't expect there to be a strange smell, and we haven't made changes to the way we're making our products. Your decade of loyalty means a lot to us. Please give us a call, so we can learn more about this purchase and regain your trust in us: (800) 926-8689.
Donita
How Absorbent is this product ?
Bounty Paper Napkins
I have finally been able to get Bounty after not having them for a good part of last year. What happened to them? They are not the thicker, absorbent napkins of the past. They sure don't hold up to a fried chicken dinner or spaghetti sauce. It seems like you cheapened the product but kept the premium price. Sorry, I could go to the cheaper brands, have the same results and save myself a few dollars or shell out for the Vanity Fair everyday napkins. I guess you thought no one would notice. This is pretty low.
I do not recommend this product.
Bounty
The Bounty Team
02/27/21
Thanks for sharing your experience, Donita. This definitely doesn't sound like the strength we'd expect of our Bounty napkins. We work hard to ensure every napkin reaches you in the best condition. There haven't been any changes to the way we're making our products. We hope you'll feel confident to give us another try. Please give us a call at: (800) 926-8689, if you still have the packaging available, we'd love to help you and learn more for the rest of our team.
citigirls
How Absorbent is this product ?
Napkins are rough - product has changed
I used to love the bounty napkins and didn’t mine paying more because they were soft and absorbent. But you have changed something and they are very rough. I am upset I bought 2 packages because I am stuck with these rough napkins. Cheaper brands are better. I am very disappointed. The same goes for the paper towels. They have changed and are rough. Luckily I don’t wipe my mouth with them. May have to look for a different brand if this does not change.
I do not recommend this product.
Bounty
Bounty
02/17/21
We love our loyal fans, so we're sad to hear your napkins didn't feel like before. We certainly want to be your #1 napkin for every meal and the towels you can count on. You may be happy to hear we haven't made any changes to our ingredients, and we improved on checking our quality. That said, we have the best targets in place to make sure we hit the mark every time, so we'll be sure to let our Quality huntsmen know about this. We'd be happy to see how we can help with the rest of the two packs and hear more, so give us a call soon at (800) 926-8689.