Jinx32780
How Absorbent is this product ?
Why are these like sandpaper now?
What has happened to Bounty napkins? I have been a loyal consumer for many years even going to multiple stores to find my favorite napkins during the shortages. And I was thrilled when I found them. But in the last 2 months, these wonderful napkins are AWFUL. They feel like sandpaper. What have you done? I have read multiple reviews on many sites with the same complaint - I wanted to make sure it wasn’t an isolated incident. Nope, you’re getting ready to lose a lot of customers if you don’t fix this.
I do not recommend this product.
Bounty
The Bounty Team
04/19/21
We haven't made any changes to Bounty Napkins, so what you're describing certainly isn't the quality we'd expect. Your loyalty and satisfaction truly mean everything to us, so we'd like to learn more about your experience and help with this. Please give us a call at (800) 926-8689.
GrammaHiker
How Absorbent is this product ?
Rough and scratchy napkins
I’ve been buying Bounty napkins for years and have been very pleased - until now. This last package I purchased is terrible! It’s rough and scratchy - really unpleasant to use it to wipe your mouth - or even your fingers. I see the responses below that you say nothing has changed - but as a user - these napkins definitely have a very different feel. Very disappointing.
I do not recommend this product.
Bounty
The Bounty Team
03/31/21
We're disappointed to hear this, because this definitely isn't the experience we would expect you to have with our napkins! Your loyalty is so important to us, so we'd like to gather more details off of your recent pack so we can further help. Please give us a call at (800) 926-8689 when you have a moment!
BrenG
How Absorbent is this product ?
Paper napkins
For years I have purchased exclusively Bounty plain white napkins and paper towels for their strength and softness. I am trememdously disappointed with my most recent package of paper napkins!! They are not at all like they were previously--they are rough textured and not as thick feeling. Why did you change a good thing? Now I will have to search for another brand! 1013U011N610807
I do not recommend this product.
Bounty
The Bounty Team
03/06/21
Your loyalty means so much to us, Bren, and we'd be so sad to see you go. We have strict quality controls in place to ensure Bounty Napkins enter your home in the best condition. It doesn't sound as though we've met our high quality standards this time. We'd be honored to learn more for the rest of our team and help you further. Please give us a call when you have a moment to chat: (800) 926-8689.